MuleSoft provides one of the world’s leading platforms for building application networks that connect enterprise apps, data and devices, across any cloud and on-premise. At the time of acquiring Mulesoft, many Salesforce customers were sceptical and unsure whether Mulesoft would fit with the company, causing an immediate 5% drop in Salesforces stock. Despite uncertainty, MuleSoft has brought more success to Salesforce and increased long term growth within the company.

Why MuleSoft?

• Universal Connectivity
• Robust Functionality
• Flexible & Future – Proof Architecture

Over the past 18 months, MuleSoft has allowed Salesforce users to access data wherever it lives within the Salesforce ecosystem. This partnership has created an API-centric, service orientated model for Salesforce, creating the ideal model for managing integration.

Benefits to Salesforce Users

• • Improving the Customer-360

Following on from Dreamforce 2018, Salesforce announced a focus on “Customer-360” and creating the best possible user experience for customers when using Salesforce. Since acquiring Mulesoft, Salesforce has experienced greater capabilities for customers and as a result, higher customer satisfaction. Mulesoft increases Salesforce’s ability to help customers integrate with systems outside of Salesforce, connecting into other systems that touch the customers.

• • Digital Transformation

The combination of Salesforce capabilities with the richer integration tools from MuleSoft, means more focus can be put on building innovative products and accelerate growth and time-to-market. Acquiring MuleSoft, has caused the speed data moves from different systems into Salesforce to increase, improving efficiency and productivity.

 

• • Increasing Developer Productivity

MuleSoft promotes re-usability and collaboration, reducing the time Developers have to spend writing code. Given how APIs can handle common tasks, and can even handle not-so-common tasks, APIs can minimise application development time from months, or even years, to weeks.