Integrated support service for the meter industry.
Meter Provida are the UK’s leading multi-utility metering specialist, providing comprehensive and integrated support service for the meter industry. They supply metering products, from smart gas, to water and electric with additional servicing of products.
As Meter Provida grew in business sales and size, they identified the need for a CRM system to track all sales opportunities, and operations.
NimbusPoint worked with Meter Provida to identify key sales processes and map these to a solution implemented on Salesforce Lightning platform.
- No CRM system in place to manage sales process and operations
- No real-time reporting resulting in delayed business intelligence to management
- No centralised master data source
- Salesforce Sales Cloud implemented on the Lightning platform
- Sales process was mapped and to Salesforce
- Opportunity object tailored to support sales processes
- Tailored reports and dashboards built to support day to day processes
- Management now have a full 360 degree view of all business function
- Sales opportunities managed with ease and accuracy, ensuring follow up and increased closure rate
- Management can self access reports and dashboards, saving time instead of waiting for reports to be sent
- Salesforce CRM has been a vital asset in the company’s continued growth