Why is Salesforce migrating my org? 

Executing org migrations allows Salesforce to continue providing customers with the same levels of performance they have come to expect. They regularly move customers in order to balance workloads and modernise their systems. This migration is the Hyperforce migration and there’s no additional cost to your business.  

What is Hyperforce?

Hyperforce is Salesforce’s renewed infrastructure architecture, based on the consumption of public cloud services. It is designed to offer customers a more powerful and easily scalable platform and allows the platform to be deployed on public cloud infrastructure providers, such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure. You can learn more about Hyperforce by looking at the FAQs. 

How do I know if my org is going to be migrated?

You’ll receive an email from Salesforce notifying you of when the migration will happen, this email also includes some useful information about what will happen, what will be available and how you can reach out for help. In our experience the migration isn’t always a smooth process so we want to make sure you’re prepared for what could happen and make sure we’re on hand to iron out any problems.  

What do I need to do? 

Firstly, you need to pick a date that works for your business, if the date Salesforce has given doesn’t work for you, you can change it. In some cases, this migration can mean your org is only available in read only mode which you don’t want at your busiest time of the year.  

Once your migration date has been confirmed it’s the perfect time to review all your integrations and look at how these will work with Hyperforce. You should also allow time after the migration to test all your integrations and make sure your org is configured correctly.  

You can prepare for your org migration by accessing Salesforce Hyperforce Assistant, the assistant takes you through a guided journey to explain the benefits of Hyperforce and outline key steps you can follow to avoid any service disruption and ensure a smooth upgrade. To access the assistant from Setup, in the Quick Find box, enter Hyperforce Assistant, and then select Hyperforce Assistant.  

After your production org migrates you can start to refresh any sandboxes that exist in Salesforce Managed data centers to Hyperforce by following the steps in this Refresh Your Sandbox article. Any future sandbox creations or refreshes are routed and stored in Hyperforce. A new sandbox is created in Hyperforce and the existing sandbox in the Salesforce Managed data center is deleted. 

Can I access Salesforce during the org migration?

Salesforce will notify you of your org’s availability during the migration before it happens. Read-only mode may be available for a portion or the entirety of the maintenance window. The migration shouldn’t take long at all.  

How can NimbusPoint help?

As a Salesforce partner we can configure the migration for you. This migration can cause some problems and will need vigorous testing to ensure the integrations work in a sandbox environment as well as making sure the changes are deployed into the live org correctly. We can help with this.  

Our expert team can also review your integrations and find out what other benefits Hyperforce can offer your org and review your org overall to ensure it’s ready for the migration. We’ve already helped our clients with a variety of issues related to this migration including hard coded Salesforce instances instead of enhanced domains.  

We want to make sure the integration runs as smoothly as possible with limited impact to your business. If you’d like the team to help contact us and we’ll happily talk you through your options.  

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