Hospitality

Atlas Hotels

Hospitality

Atlas Hotels

by Ellie
Replacing Spreadsheets with Salesforce Automation

Specialising in the operation of branded hotels, Atlas Hotels are an award-winning hotel company owning and operating hotels in the United Kingdom. Atlas Hotels are the UK’s biggest franchisee of the Holiday Inn Express brand with properties in Scotland, England and Wales.

Prior to adopting Salesforce, Atlas worked from spreadsheets and spent a lot of time manually inputting data. With employees working remotely, Atlas required a system to connect employees together.

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“NimbusPoint were really adaptable and flexible with all the services we received, and I can’t complain at all. ” – Louise Welson, Head of Sales & Marketing
  • Lots of time spent manually inputting information / data
  • Duplication issues within the data
  • Inefficiency going in and out of different spreadsheets
  • Build out Salesforce CRM, tracking customers and hotel information
  • Managing online bookings
  • Maintaining hotel information
  • Improved customer journey
  • Utilised Salesforce Opportunity object and price books
  • Real time reports and dashboards
  • Clear visibility into the whole sales pipeline
  • Streamlined business process(s) increasing business efficiencies
  • Increased data insights with greater access into business intelligence
  • The whole sales team is now fully aware of the sales pipeline and can plan ahead